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DTS Connex & Tellermate: Simplifying Cash Counting and Deposit Processes

As we continue sharing innovations made by solution partners, we introduce you to Tellermate, a leading provider of cash management solutions to the retail, grocery, hospitality, and financial industries. In the video linked below, Tellermate demonstrates its linked IoT cash counter Touch and smart LiveSafe seamlessly transferring till count and deposit data to their Cloud-based …

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Bite-Size Training Videos | July 2022

July’s Bite-Size Video is here!

It’s hard to receive a change order without an accurate address, right? And yet, without validated locations in our system, there’s no way to ensure accurate deposit pick-up and change order drop-off.

This month’s Bite-Size Video teaches you how to validate addresses so you can get the service you need. Don’t wait until you’re missing a change order delivery or have deposits piling up to validate your location addresses!

Check out July’s Bite-Size Video “How to Validate Addresses” to learn more.

July Events and Updates from DTS Connex

School’s out for Summer! Children nationwide are trading tests and homework for hotdogs, family time, and fireworks displays.

In the spirit of summertime, we’re taking a break from our monthly webinars for the month of July.

So catch up on what you missed in June, explore new Bite-Size videos, and check out a new video from our Solution Partner, Accuvia Software Group.

Bite-Size Training Videos | June 2022

Our Bite-Size Videos this month focus on two new features:  

“Stale Deposits,” a significant improvement to our existing “Phantom Deposits” feature in DTS Connex. Stale Deposits enables an end user to continuously source and utilize clean data by removing deposits made in error. 

“Deleted Deposit” reason codes, a new tool useful for adding context surrounding deposits in the DTS Connex dashboard. In short, if a deposit is deleted, you can create customized reason codes (such as “torn bag,” “duplicate,” “miscount,” etc.,) that you require users to add to deleted or stale deposits. This gives personnel reviewing this information the ability to group deposit issues meaningfully and detect any patterns in deposits made in error or other anomalies. 

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