Solutions · Cash & Change Orders

Simplify and standardize store change ordering.

DTS Connex Change Orders transforms a traditionally manual, error-prone process into a streamlined, digital workflow — giving retailers greater control over how change is ordered across every location in their organization.

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YEARS IN CASH MANAGEMENT

21

Continuous operation since 2004.

LOCATION CONNECTED

128K+

Retail locations connected.

ANNUAL THROUGHPUT

$48B

Cash processed annually across the network.

INTEGRATIONS LIVE

42

Banks, device OEMs, and CIT partners

Why it matters

From emails and spreadsheets to one standardized system.

Store teams can quickly create one-time or recurring change orders from any device, while corporate administrators maintain oversight through configurable rules, denomination controls, order limits and delivery schedules — a more consistent, efficient process that reduces mistakes and improves accountability.

Digitize & automate ordering

Replace emails, phone calls and spreadsheets with a single digital workflow that automates the entire change ordering process.

12s

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One-time or recurring

Create one-time or recurring change orders in seconds, from any connected device — so stores get the cash they need, when they need it.

12s

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Set ordering controls

Establish denomination, quantity and order value controls so every store orders within the limits corporate defines.

12s

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Prevent invalid orders

Configurable business rules validate every order before it's submitted — stopping mistakes and out-of-policy requests at the source.

12s

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Edit until the cutoff

Allow store edits right up to bank-defined cutoff times, so teams can adjust to changing daily cash requirements without missing a delivery.

12s

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Search, report & export

Search, monitor and report on change orders enterprise-wide — then export the data and generate reports for analysis and reconciliation.

12s

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Customer story · National convenience chain

Every store used to order change its own way. Now it's one standardized process — fewer mistakes, and HQ finally has a clear view of what's being ordered and why.

Renee Carter

VP OF STORE OPERATIONS · 900-STORE CONVENIENCE CHAIN

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DTS Connex empowers headquarters to establish standards while making it easy for store teams to order the cash they need. By replacing emails, phone calls, spreadsheets, and manual processes with a centralized digital platform, retailers gain greater visibility, consistency, and efficiency across their cash operations.

Spend less time managing change orders and more time running your business.

With DTS Connex, retailers can standardize change ordering across every location while giving stores the flexibility they need to manage daily cash requirements.

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Webinars

End User Certification Webinar Replay

Learn the basics of how to use DTS Connex and get clean cash data with our End User Certification Webinar.

Do stores need new hardware to get started?

No. Store users work in a browser on the devices they already have — back-office PCs, tablets or connected POS terminals. Deposit documentation prints to your existing printers, so there's nothing new to install at the store level.

Does Deposits work with our bank and armored carrier?

Yes. DTS Connex is bank-, device- and carrier-agnostic, with pre-built connections to the major financial institutions and armored carriers. You keep the banking and CIT relationships that already work for your business — Deposits simply makes the whole chain visible and reconciled.

How are discrepancies surfaced and researched?

When a store's deposit advice doesn't match the carrier or bank-processed totals, the deposit is automatically flagged as a variance. Corporate and admin users can open it, see the full time-stamped history, and research it across stores, carriers and the bank from a single screen — without phone calls or paper trails.

Who can see and search deposit activity?

Access is role-based. Store users create and validate their own location's deposits, while corporate and administrative users can search, monitor and research deposit activity across every location — by date, location, bag number, amount, status and more — from any internet-connected device.

How long does implementation take?

Most enterprise deployments are live in under 90 days, typically starting with a pilot group of stores before a full rollout. Because there's no store-side hardware and connections to your bank and carriers are pre-built, the work is configuration and onboarding rather than a heavy integration project.

Is the platform secure and compliant?

No. Store users work in a browser on the devices they already have — back-office PCs, tablets or connected POS terminals. Deposit documentation prints to your existing printers, so there's nothing new to install at the store level.

See it on your data

Bring your deposit process into focus.

Tell us a little about your stores and we'll set up a walkthrough of Deposits — mapped to how cash actually moves through your business.

A 30-minute, no-pressure walkthrough

Tailored to your bank & carrier setup

A clear view of your first 90 days

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