Customer Help and Support

Note: DTS Connex cannot assist with change order issues due to the nationwide coin shortage. All questions relating to coin order status or shortages in delivery must be directed to your corporate office for resolution.

All login issues including password resets must come from your corporate office DTS Connex administrator.

If you are experiencing an error using DTS Connex, please submit a ticket to

If you have a store cash management issue, and think DTS Connex may be able to help, use this link to schedule a time to talk to a representative and/or schedule a video conference demonstration. We are more than happy to spend as much time as you need to help you determine whether DTS Connex is the answer for you.

Contact Information

Main Phone: 410-876-5756

Help Email:


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