News Archives - Page 2 of 5

How to Streamline Holiday Change Order Processes

Change Orders, News, Newsletters, Resources, Webinars

Yes, it’s already that time of year! The holiday season is swiftly approaching and we wanted to ensure that all Change Order solution users have the tools they need to ensure streamlined service and accurate reporting despite irregular schedules and big shopping days.
Get tips and tricks from DTS Connex experts to ensure that you’re prepared to proactively schedule change order deliveries and adjust quantities to work around any potential anomalies.
The time to plan for the holiday season is now! In the words of President John F. Kennedy, “The time to repair the roof is when the sun is shining.”
We hope this assists you to prepare for success with our How to Streamline Holiday Change Order Processes webinar.

Bite-Size Training Videos | September 2022

Articles, Frontpage Article, Images, News, Resources

Have you used the Message Center tool in DTS Connex yet?

The Message Center tool is a fast, effective way to reach your DTS Users about upcoming events and notifications.

The holiday season is a perfect time to use Message Center! With change order fulfillment and delivery often affected by the holidays, you’ll find plenty of opportunities to message users—individually or en masse– with specific reminders and instructions, all within DTS Connex.

Use this video resource today to prepare how you might use this helpful tool this holiday season.

September Events and Updates from DTS Connex

Articles, Change Orders, Images, News, Newsletters, Resources

Happy September! We may just be heading into the early days of Fall, but it’s already time to start talking about how we can best help you get ready for the holiday season.

Read through this September newsletter to discover what Change Order solution users can do to prepare for the holidays, how to update regions, districts, and sub-districts in DTS Connex using a spreadsheet, and why a DTS Connex partnership with Tellermate simplifies the cash counting and deposit processes for our mutual customers.

We’re grateful and excited to finish 2022 strong, together.

Bite-Size Training Videos | August 2022

Articles, Frontpage Article, Images, News, Resources

Expand your admin toolbox with August’s Bite-Size Video!

In the “How to Add Regions, Districts, and Subdistricts to Location Profiles” video, PSS Alyshia Varner explains how to add location context to profiles in DTS Connex in order to support reporting visibility and provide more customization options when using the message center feature.

Click the link below to watch August’s Bite-Size Video!

DTS Connex & Tellermate: Simplifying Cash Counting and Deposit Processes

Articles, Deposits, Frontpage Article, Images, News, Resources, Solutions

As we continue sharing innovations made by solution partners, we introduce you to Tellermate, a leading provider of cash management solutions to the retail, grocery, hospitality, and financial industries. In the video linked below, Tellermate demonstrates its linked IoT cash counter Touch and smart LiveSafe seamlessly transferring till count and deposit data to their Cloud-based …

DTS Connex & Tellermate: Simplifying Cash Counting and Deposit Processes Read More »

DTS Connex & Cashmaster: Streamlining the Deposit Process

Articles, Deposits, Frontpage Article, News, Resources

Taking inspiration from the Industry Showcase we hosted in Spring 2022, we’ve been sharing ways our solution partners offer advanced innovations to our mutual customers. This month, we’re highlighting our solution partner, Cashmaster. Discover how our mutual customers use the DTS Connex Partner API to create a deposit and print a DTS deposit advice directly …

DTS Connex & Cashmaster: Streamlining the Deposit Process Read More »

Bite-Size Training Videos | July 2022

Articles, Change Orders, Deposits, Images, News, Resources

July’s Bite-Size Video is here!

It’s hard to receive a change order without an accurate address, right? And yet, without validated locations in our system, there’s no way to ensure accurate deposit pick-up and change order drop-off.

This month’s Bite-Size Video teaches you how to validate addresses so you can get the service you need. Don’t wait until you’re missing a change order delivery or have deposits piling up to validate your location addresses!

Check out July’s Bite-Size Video “How to Validate Addresses” to learn more.

Stale Deposits & Deleted Deposit Reason Codes Training Webinar

Deposits, News, Resources, Webinars

In June’s training webinar, we covered an enhancement to our system; “Stale Deposits” as well as a recently released feature “Deleted Deposit” reason codes. Stale Deposits enables an end user to continuously source and utilize clean data by removing deposits made in error, allowing corporate to know exactly why a deposit is marked “stale,” and eliminating deposits remaining in the system after they’ve been created in …

Stale Deposits & Deleted Deposit Reason Codes Training Webinar Read More »

July Events and Updates from DTS Connex

Articles, Deposits, Images, News, Newsletters, Resources

School’s out for Summer! Children nationwide are trading tests and homework for hotdogs, family time, and fireworks displays.

In the spirit of summertime, we’re taking a break from our monthly webinars for the month of July.

So catch up on what you missed in June, explore new Bite-Size videos, and check out a new video from our Solution Partner, Accuvia Software Group.

Bite-Size Training Videos | June 2022

Articles, Deposits, Images, News, Resources

Our Bite-Size Videos this month focus on two new features:

“Stale Deposits,” a significant improvement to our existing “Phantom Deposits” feature in DTS Connex. Stale Deposits enables an end user to continuously source and utilize clean data by removing deposits made in error.

“Deleted Deposit” reason codes, a new tool useful for adding context surrounding deposits in the DTS Connex dashboard. In short, if a deposit is deleted, you can create customized reason codes (such as “torn bag,” “duplicate,” “miscount,” etc.,) that you require users to add to deleted or stale deposits. This gives personnel reviewing this information the ability to group deposit issues meaningfully and detect any patterns in deposits made in error or other anomalies.